Questions & Answers Regarding Satori Health

Frequently Asked Questions


Admissions FAQs
What are the steps of the admissions process?

There is a two step process. First, one of our representatives will take down your basic demographic information and complete a brief pre-screening assessment. Then the assessment is reviewed by the clinical team to ensure that we are the best fit to meet the individuals needs

Does Satori Health accept insurance?

Yes. We take most PPO plans with out of state, out-of-network coverage.

Is Satori Health accredited?

Satori Health is accredited through the Joint Commission and is licensed by the Department of Healthcare Services in California. 

Do you offer financial assistance?

Yes! Please call or send us an email for more information. 

What if I need transportation assistance?

Give us a call or send us an email so that we can come up with a solution.

How do I tell my loved ones where I am going?

We can help. Give us a call and we can evaluate the situation and help guide the discussion.

What are your private pay costs?

One month of treatment is roughly $30,000. 

How is Satori Health different?

Here at Satori Health we understand that treatment for behavioral health isn’t a one sized fits all. We’ve created a dynamic program that employs a wide variety of trained staff to get down to the underlying causes of the problem. 

What If My Loved One Refuses Treatment?

Give us a call or email. Our admissions team can speak to you or your loved one to provide education on the steps to take. 

What happens if I have a pending legal issue?

Our team has experience dealing with the court system and legal issues. We’re able to vouch for your progress and presence in treatment. 

Does My Job Need to Know I'm In Treatment?

Every employment situation is different but if you qualify for the Family Medical Leave Act (FMLA), you are only required to let your employer know that you are taking a medical leave. 

What if I have work or school?

We can find ways to accommodate must work and school schedules. We are happy to discuss your schedule specifically and outline an appropriate plan.

Clinical FAQs
What mental health disorders do you treat?

Major Depressive Disorder, Generalized Anxiety Disorder, Post Traumatic Stress Disorder (PTSD), Trauma, Grief , Schizophrenia, Bi-polar, Borderline Personality Disorder etc.

What therapies do you provide?

Individual, group, and family therapy through CBT, DBT, Narrative Therapy, Trauma Informed and TMS.

How often do clients attend therapy?

The client meets with their assigned therapist at least once weekly for a regular scheduled sessions with opportunities to have more if needed. Group level therapy is offered six hours a day, five days a week.

What is the difference between IOP and PHP?

Partial Hospital Program (PHP) which is 6hrs a day / 5 days a week. We offer Intensive Outpatient Program (IOP) which is 3hrs a day / 5 days or 3 days a week.

Do you have an alumni program?

Yes. Clients are highly encouraged to participate in weekly zoom meetings and weekend outings. 

How long can I expect to be in treatment?

Treatment duration is highly dependent on progress made. We typically say 90 days of treatment but we have stays that range for 30 - 90 days.

Is my treatment confidential?

All patients are covered by Health Insurance Portability and Accountability Act (HIPAA). We are required by law to protect all confidential information about the treatment that is being received. 

How many times a week will I receive individual therapy?

Individual therapy is offered at one time minimum required and more as needed. 

How will my treatment plan be decided?

The treatment plan is created from day one. You will meet with a therapist who will go over your full comprehensive history and determine how we will move forward together to end the conflicts that are causing psychological suffering.

How will my family participate in treatment?

Once we have established collateral with the patient we will be able to determine at what point is the right time to bring in family.

Is there a Psychiatrist on staff?

Yes. Dr. Eric Chaghouri 

Facility FAQs
Can I Bring Devices With Me to Treatment?

Yes. As long as they don’t interfere with clinical programming. 

Are there housing options?

Yes. We have a fully supportive transition living that is staffed 24/7 with compassionately trained staff. 

Is housing co-ed or gender specific?

The housing is co-ed.

Can I bring my pet with me?

We do accept pets on a case by case basis.

Do you provide meals?

Dinners are cooked by our chef Monday through Friday and we  grocery shop for the house weekly.

Do you offer client trips or outings?

Yes. We strongly encourage our clients to participate in weekly outings. These are held outside of programming hours.

Is there a group lounge or place to spend down time?

Yes. We have a lounge at the outpatient facility that is stocked with snacks and refreshments.